terms and conditions
By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "user" or "you") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.
Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Rubberband of any unauthorized use of your password or any breach of security. You also agree that Rubberband cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and password information in combination to any other party other than Rubberband without Rubberband's express written permission
You must keep your account information up-to-date and accurate at all times, including a valid email address.
Rubberband allows the following modes for payments- Credit / Debit Card – Visa / MasterCard / AmEx (National and International) / Internet banking.
Normal shipping / delivery lead times would be 7 working days. We have partnered with national / international courier service providers of repute to ensure timely deliveries. Shipping / Delivery charges are waived for orders in India.
returns / cancellation / refunds
Products purchased online can be returned (unopened & without damage) within 7 working days.The amount paid will not be refunded. However, a credit note will be issued which will be valid for 60 days and can be used for online purchases only on www.rubberbandproducts.com Cancelled orders would be refunded if the products have not already been shipped.
Rubberband and associated payment gateways use encryption technology security ensure privacy of user information. All credit / debit card details would remain confidential, Rubberband will not share customer details with third parties. Customer / User details might be used to send information on products / prices / promotions of the company etc.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.